您现在的位置是:探索 >>正文
【】
探索6568人已围观
简介Lyft's "friendly" image has been tarnished lately, with safety issues plaguing ride-hailing app user ...
Lyft's "friendly" image has been tarnished lately, with safety issues plaguing ride-hailing app users.
To tackle the problems on the road for passengers, Lyft announced three new safety features Tuesday, including a 911 button for riders (and drivers) in the app. Calls for these types of tools have been growing louder in recent months as more incidents pile up and Lyft's outdated safety system is revealed.
The emergency service button now comes up in both the rider and driver apps starting Tuesday with information about current location and vehicle info to tell emergency dispatchers information in a necessary situation.
Other additions to Lyft's safety line-up include what it's calling "Smart Trip Check-In." The service will flag rides with long delays or other unusual behaviors. A Lyft check-in box will pop up asking if everything's OK. You can follow up from there if something is wrong, or carry on.
A final component is centered more around drivers. This fall, all Lyft drivers will have to take a community safety education course through anti-sexual violence group RAINN. For riders, they must agree to Lyft community guidelines. Violators face removal or a community safety training.


The problem is, this has taken too long. Uber re-prioritized safety throughout 2018 again and again with the 911 button, its own RideCheck feature where it alerted riders and drivers about suspected crashes or unusual rides, and other safety policy changes. Lyft lagged behind with its baseline policies and an inaccessible critical response hotline you had to look up to call for 24-hour help.
Riders who did experience harassment, assault, and other abuse claim sub-par responses from the ride-hailing company. One woman who said she was harassed earlier this year said she was initially offered Lyft credit. A lawsuit filed earlier this month on behalf of 14 women who were reportedly sexually abused by drivers alleges Lyft has a problem with dealing with bad drivers.
SEE ALSO:Lyft finally catches up with Uber's continuous driver background checksLyft's reticence to add these features perversely shows its optimism. Adding community safety training and easy access to 911 acknowledges the dark side of ride-hailing — something Lyft is keenly aware of, but has been determined to believe didn't broadly affect its community. No longer. Too many bad situations have boiled over.
Luckily this isn't a "too little, too late" situation, but more "better late than never." These features will improve ride safety going forward, much like we've seen on the Uber app.
Featured Video For You
Lyft to offer blind riders tactile maps, diagrams for self-driving cars
TopicsUberlyft
Tags:
转载:欢迎各位朋友分享到网络,但转载请说明文章出处“夫榮妻貴網”。http://new.maomao321.com/news/98a52799374.html
相关文章
Honda's all
探索When Honda revealed its stunning and grandparent-scaring Civic Hatchback Prototype earlier this year ...
【探索】
阅读更多Walmart+ Weekend: Walmart's answer to Prime Day starts June 2
探索Walmart announced plans Wednesday to host a savings event rivaling Amazon Prime Day — and it's ...
【探索】
阅读更多Walmart+ Weekend: Walmart's answer to Prime Day starts June 2
探索Walmart announced plans Wednesday to host a savings event rivaling Amazon Prime Day — and it's ...
【探索】
阅读更多
热门文章
- MashReads Podcast: What makes a good summer read?
- Walmart+ Weekend: Walmart's answer to Prime Day starts June 2
- Walmart+ Weekend: Walmart's answer to Prime Day starts June 2
- Walmart+ Weekend: Walmart's answer to Prime Day starts June 2
- Darth Vader is back. Why do we still care?
- Walmart+ Weekend: Walmart's answer to Prime Day starts June 2
最新文章
Uber's $100M settlement over drivers as contractors may not be enough
Walmart+ Weekend: Walmart's answer to Prime Day starts June 2
Walmart+ Weekend: Walmart's answer to Prime Day starts June 2
Walmart+ Weekend: Walmart's answer to Prime Day starts June 2
These glasses hide a fitness tracker on your face
Walmart+ Weekend: Walmart's answer to Prime Day starts June 2