您现在的位置是:娛樂 >>正文
【】Tweet may have been deleted
娛樂782人已围观
简介The man who was pulled out of his seat and dragged off a United Airlines flight on April 9 just sett ...
The man who was pulled out of his seat and dragged off a United Airlines flight on April 9 just settled with the airline for an undisclosed amount of money.。
The settlement comes just hours after United announced several new policies that they hope will ensure no one is ever ripped from their seat again.。
SEE ALSO:The internet is trolling United so hard right now 。Dr. David Dao was on his way to Louisville from Chicago when United decided it needed to make room on the packed flight for flight attendants who needed to get to Louisville as well. United asked for volunteers, then randomly selected passengers for removal. 。
One of those passengers was Dao, who sat in his seat as law enforcement officers told him they'd have to remove him from the plane if he didn't get up. Then, as several people trained their phone cameras on Dao, one of the officers wrenched the man from his seat and dragged him down the center aisle of the plane.。
Thanks for signing up!。
Dao lost two teeth, and suffered a broken nose as well as a concussion, according to his lawyer, who said Dao would have to undergo facial reconstruction surgery. 。
United CEO Oscar Munoz initially responded to the video by apologizing for "having to re-accommodate" the passengers. 。
United CEO Oscar Munoz initially responded to the video by apologizing for "having to re-accommodate" the passengers. 。
Tweet may have been deleted 。
Then, once stock prices took a -- sorry -- nose dive, Munoz released something that sounded much more heartfelt, in which he said "No one should ever be mistreated this way." 。
Munoz also announced that the airline would review policies that led to Dao's brutal removal, including their overbooking policy. On Thursday, they announced several revisions. They said United commits to:。
-Limit use of law enforcement to safety and security issues only.。
-Not require customers seated on the plane to give up their seat involuntarily unless safety or security is at risk. 。
-Increase customer compensation incentives for voluntary denied boarding up to $10,000.
-Establish a customer solutions team to provide agents with creative solutions such as using nearby airports, other airlines or ground transportations to get customers to their final destination. 。
-Ensure crews are booked onto a flight at least 60 minutes prior to departure.。
-Ensure crews are booked onto a flight at least 60 minutes prior to departure.。
-Provide employees with additional annual training. 。
-Create an automated system for soliciting volunteers to change travel plans.。
-Reduce the amount of overbooking.。
-Empower employees to resolve customer service issues in the moment.。
-Eliminate the red tape on permanently lost bags by adopting a "no questions asked" policy on lost luggage. 。
We'll see how they're put into practice.。Featured Video For You。United Airlines seriously still thinks it's the passenger's fault for getting violently dragged off their plane。
Tags:
转载:欢迎各位朋友分享到网络,但转载请说明文章出处“夫榮妻貴網”。http://new.maomao321.com/news/06e5999934.html
相关文章
The Weeknd teases new music in Instagram post
娛樂The Weeknd is approaching.。 The Grammy award-winning singer looks to be in full third-studio-album m ...
【娛樂】
阅读更多Amazon must let shareholders have a say in selling of controversial facial recognition tech
娛樂Amazon can’t block its shareholders from a vote on the company’s controversial facial re ...
【娛樂】
阅读更多Huawei's founder says the company is well
娛樂It's been a tricky few days for Huawei, but its leader remains defiant.Ren Zhengfei, the Chinese tec ...
【娛樂】
阅读更多
热门文章
- Aly Raisman catches Simone Biles napping on a plane like a champion
- A look at the 'Russian Doll' fan account that tweets the same photo every week
- Women's basketball coach Muffet McGraw on gender equality: Watch
- New study explains why Twitter feels like one big echo chamber
- U.S. pole vaulter skids to a halt for national anthem
- 15 perfect graduation cap designs for fans of 'The Office'
最新文章
Old lady swatting at a cat ends up in Photoshop battle
WikiLeaks' Julian Assange charged under the Espionage Act
After the Mac Pro, Apple should give the iPhone a 'Pro' model too
New study explains why Twitter feels like one big echo chamber
Tourist survives for month in frozen New Zealand wilderness after partner dies
A deeper look at the bird sassily photobombing a London traffic webcam