您现在的位置是:綜合 >>正文
【】
綜合28人已围观
简介Two passengers were both hit with overbooked flights this weekend: One, as we all know too well now, ...
Two passengers were both hit with overbooked flights this weekend: One, as we all know too well now, was forcibly dragged off the plane, while the other was paid $11,000.
The same day as the dragging incident occurred on a United Airlines flight, turning into a PR nightmare as soon as videos of the altercation went viral, Forbes published a travel writer's account of how she made bank after her family of three was bumped from two Delta flights.
SEE ALSO:The whole world is angry at United Airlines"It's interesting how two different airlines handled the same situation," Laura Begley Bloom said in a phone call.
She scored $11,000 in gift cards and vouchers when her trip to visit in-laws in Florida with her husband and 4-year-old daughter last Friday didn't go as planned. Meanwhile the man pulled off the United plane is preparing to sue.
Delta handled overbooked flights very differently than United.Credit: Drew Angerer/Getty ImagesAfter flight back-ups nationwide hit Delta especially hard, airline representatives started asking for volunteers to stay back on her family's flight out of New York. About 60 passengers were on stand-by. Initially Bloom said she wasn't going to give up her tickets. But she relented when her husband negotiated with a flight attendant to receive $1,350 per person in American Express gift cards (up from an initial $900).
Bloom snagged the offer and re-booked a flight for Saturday, heading back home (a paid hotel was offered but they were locals so didn't need it). But when they returned the next day to the airport they found crowded, delayed flights yet again. So again they volunteered and again they received $3950 in American Express gift cards. Delta also gave them lunch vouchers and roundtrip taxi fare (that's about $50 just for the ride).
But when the airline couldn't find a flight to re-book them for the next day, the family offered to cancel their tickets altogether — and Delta paid them $1,000 each in gift cards and fully refunded them for the three tickets. Add that up and it's a solid $11,000 in gift cards, plus vouchers and refunded tickets, to keep three people from taking up space on overbooked planes.
SEE ALSO:Users' guide: Your rights (or lack thereof) when flying the 'friendly' skiesMeanwhile, an overbooked flight from Chicago to Louisville was having a hard time scrounging up volunteers to give up their seats that same weekend. Reportedly the airline offered anywhere between $800 to $1,000, but it wasn't enough. So they resorted to randomly selecting passengers, which is when David Dao was told he had to get off the plane. When he refused, he was pulled out of his seat and left bloody as someone dragged him down the airplane aisle. We saw what happened from many different angles.
Through her experience, Bloom saw the volunteer system work — when the airline had a good enough offer.
"United handled it terribly," Bloom said. "At a certain point you got to have a little humanity."
Airlines have a lot of discretion and leeway on what they can offer passengers to convince them to volunteer their seats.
"They can sweeten the deal," Bloom said.
Instead, United ended up getting dragged on social media and in the press, losing out financially and getting threatened with a lawsuit. Seems like basic math: not worth it.
Featured Video For You
Here's United Airlines' adjusted 2017 pre-flight safety speech
Tags:
转载:欢迎各位朋友分享到网络,但转载请说明文章出处“夫榮妻貴網”。http://new.maomao321.com/news/79d55699364.html
相关文章
Cat gets stuck in the most awkward position ever
綜合Anyone with a cat can tell you that although their cat's claws are impressive scratching and hunting ...
【綜合】
阅读更多How to create a Facebook account
綜合Feeling inspired to set up a Facebook? Here's how to get you started. Facebook is a social networkin ...
【綜合】
阅读更多How to edit your Bitmoji on Snapchat
綜合If you designed a Bitmoji when they first debuted on Snapchat and never looked back, odds are the di ...
【綜合】
阅读更多
热门文章
- Fyvush Finkel, Emmy winner for 'Picket Fences,' dies at 93
- Teens are apparently stealing soap dispensers and urinals from school for the devious lick trend
- Elon Musk confirms Tesla HQ move out of California
- How to change your home address on Google Maps
- You can now play 'Solitaire' and 'Tic
- TikTok's fantasy fashion trend is like a modern day Polyvore
最新文章
Olympian celebrates by ordering an intimidating amount of McDonald's
Who will die on 'The White Lotus'?
A look into a failed influencer deal to promote a cryptocurrency
Everything coming to Netflix in October 2021
Metallica to seek and destroy your eardrums with new album this fall
Every rover, ranked by distance traveled on the moon and Mars